Roy Morgan Research has released the latest winners of its monthly Customer Satisfaction Awards. The results for March show new leaders in Coffee Shops, Clothing Stores, Hardware Stores, Music/Books Stores and Internet Service Providers.
Winners of each category are listed below. Full details of all winners and runners up, including those of previous months, are available at www.CustomerSatisfactionAwards.com.
March 2014 Award Winners:
Car Manufacturer of the Month
|
Suzuki
|
Finance
| Major Bank of the Month |
Kiwibank
|
| Financial Institution of the Month |
TSB bank |
Retail
| Coffee Shop of the Month |
Muffin Break |
| Clothing Store of the Month |
Max |
| Department Store of the Month |
Ballantynes |
| Furniture/Electrical Store of the Month |
Noel Leeming |
| Hardware Store of the Month |
Bunnings |
| Liquor Store of the Month |
New World |
| Music/Book Store of the Month |
CD & DVD Store
|
| Chemist/Pharmacy of the Month |
Care Chemist |
| Quick Service Restaurant of the Month |
Burger Fuel
|
| Shoe Store of the Month |
Hannahs |
| Sports Store of the Month |
Stirling Sports |
| Supermarket of the Month |
Pak ' Save
|
Telecommunications
| Home Phone Provider of the Month |
Trust Power |
| Home Internet Service Provider of the Month |
Vodafone |
| Mobile Handset Provider of the Month |
Apple |
| Mobile Phone Service Provider of the Month |
2degrees |
Travel and Tourism
| Domestic Airline of the Month |
Air New Zealand
|
| International Airline of the Month |
Emirates |
Utilities
| Electricity Provider of the Month |
Powershop
|
| Gas Provider of the Month |
Nova Energy
|
The Customer Satisfaction Awards are based on data from Roy Morgan’s Consumer Single Source survey (over 12,000 consumers annually). This large nationwide study provides a thorough and accurate way to identify and recognise New Zealand’s top businesses in Customer Satisfaction.
Visit the Roy Morgan Customer Satisfaction Awards website, to monitor the ongoing movements in Customer Satisfaction for many businesses across different industries.