Roy Morgan Research has released the latest winners of its monthly Customer Satisfaction Awards. The results for July show new leaders in Car Manufacturers, Quick Service Restaurants, Department Stores, Music/Book Stores, Sports Stores, Internet Service Providers and Gas Providers.
Winners of each category are listed below. Full details of all winners and runners up, including those of previous months, are available at www.CustomerSatisfactionAwards.com.
July 2014 Award Winners:
Car Manufacturer of the Month
|
Kia |
Finance
| Major Bank of the Month |
Kiwibank
|
| Financial Institution of the Month |
Rabobank |
Retail
| Coffee Shop of the Month |
Robert Harris Cafe |
| Clothing Store of the Month |
Max |
| Department Store of the Month |
Ballantynes |
| Furniture/Electrical Store of the Month |
Noel Leeming |
| Hardware Store of the Month |
Bunnings |
| Liquor Store of the Month |
The Mill Liquorsave |
| Music/Book Store of the Month |
JB Hi-Fi |
| Chemist/Pharmacy of the Month |
Unichem |
| Quick Service Restaurant of the Month |
Burger Fuel |
| Shoe Store of the Month |
Hannahs |
| Sports Store of the Month |
Macpac |
| Supermarket of the Month |
New World |
Telecommunications
| Home Phone Provider of the Month |
Trust Power |
| Home Internet Service Provider of the Month |
Vodafone |
| Mobile Handset Provider of the Month |
Apple |
| Mobile Phone Service Provider of the Month |
2degrees |
Travel and Tourism
| Domestic Airline of the Month |
Air New Zealand |
| International Airline of the Month |
Emirates |
Utilities
| Electricity Provider of the Month |
Powershop |
| Gas Provider of the Month |
Mercury Energy |
The Customer Satisfaction Awards are based on data from Roy Morgan’s Consumer Single Source survey (over 12,000 consumers annually). This large nationwide study provides a thorough and accurate way to identify and recognise New Zealand’s top businesses in Customer Satisfaction.
Visit the Roy Morgan Customer Satisfaction Awards website, to monitor the ongoing movements in Customer Satisfaction for many businesses across different industries.