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November 17 2020
- Finding No.
8573
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Each year hundreds of brands compete for the Roy Morgan Customer Satisfaction Awards across nine categories. The Retail category recognises excellence across the customer experience in everything from Coffee Shops to Furniture and Electrical.
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March 17 2020
- Finding No.
8323
- Topic:
Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Risk Monitor, January 2019 – December 2019; n=13,539.
Base: Australians 14+ who answered either Trust or Distrust of brands; n=7,097.
Note: Includes key commercial brands with at least 20 mentions across trust and distrust.
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February 24 2020
- Finding No.
8301
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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The annual Roy Morgan Customer Satisfaction Awards were presented in Melbourne on Tuesday evening. The automotive and airline categories included wins by first-time and past winners, as well as Qantas securing both domestic airline awards.
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February 24 2020
- Finding No.
8302
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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The annual Roy Morgan Customer Satisfaction Awards were presented in Melbourne on Tuesday evening. The telecommunications and utilities category consisted of six awards, two of which were won by previous award winner, Internode.
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February 24 2020
- Finding No.
8303
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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The 2019 Roy Morgan Customer Satisfaction Awards were presented in Melbourne on Tuesday evening. The winners of the retail categories included some of Australia’s biggest brands, as well as some lesser-known businesses, all of which have earned their place at the top of their respective industries.
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February 18 2020
- Finding No.
8290
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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The Annual Customer Satisfaction Awards are based on 12 months of data from Roy Morgan’s Consumer Single Source Survey.
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December 02 2019
- Finding No.
8212
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source Australia, November 2017 – October 2018, n = 10,004. November 2018 – October 2019, n= 9,093. Base: Australians 14+ who are connected to gas.
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November 25 2019
- Finding No.
8211
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source Australia, November 2017 – October 2018, n = 14,868. November 2018 – October 2019, n = 13,478. Base: Australians 14+ who are connected to electricity.
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November 12 2019
- Finding No.
8199
- Topic:
Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Risk Monitor, July 2018 – June 2019; n=14,383.
Base: Australians 14+ who answered either Trust or Distrust of brands; n=7,971.
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October 07 2019
- Finding No.
8144
- Topic:
Special Poll
- Country:
Australia
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A narrow majority of 51% (up 16% since July 2011) of respondents say Australia should develop nuclear power to reduce Australia’s carbon dioxide emissions. Just over a third 34% (down 24%) say no, Australia shouldn’t, while 15% (up 8%) can’t say.
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