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March 17 2020
- Finding No.
8323
- Topic:
Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Risk Monitor, January 2019 – December 2019; n=13,539.
Base: Australians 14+ who answered either Trust or Distrust of brands; n=7,097.
Note: Includes key commercial brands with at least 20 mentions across trust and distrust.
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March 10 2020
- Finding No.
8309
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source Australia, August 2019 – January 2020, n= 25,251. Base: Australians 14+.
1. Using an app on a mobile phone or tablet. 2. Using an institution’s website
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February 18 2020
- Finding No.
8290
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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The Annual Customer Satisfaction Awards are based on 12 months of data from Roy Morgan’s Consumer Single Source Survey.
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December 16 2019
- Finding No.
8231
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source Australia, November 2017 – October 2018, n = 3,961. November 2018 – October 2019, n = 3,453 Base: Australians 14+ who purchased from a furniture/electrical store in the past four weeks
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November 12 2019
- Finding No.
8199
- Topic:
Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Risk Monitor, July 2018 – June 2019; n=14,383.
Base: Australians 14+ who answered either Trust or Distrust of brands; n=7,971.
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October 18 2019
- Finding No.
8170
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Six months ended September 2019, n = 24,557. Base: Australians 14+. 1. Using an app on a mobile phone or tablet. 2. Using an institution’s website 3. Includes banks not shown as well as Building Societies and Credit Unions.
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September 30 2019
- Finding No.
8149
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source Australia, September 2017 – August 2018, n=14,985 and September 2018 – August 2019. n=14,005. Base: Australians 14+.
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September 23 2019
- Finding No.
8141
- Topic:
Press Release
- Country:
Australia
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Source: Roy Morgan Single Source Australia, July 2018 – June 2019, n=50,057. Base: Australians aged 14+.
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May 27 2019
- Finding No.
7989
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Average 6 month sample n = 25,242. Base: Australians 14+
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May 03 2019
- Finding No.
7963
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source Australia, July 2018 – June 2017, n=14,544 and June 2017 – July 2018. n=14,836. Base: Australians 14+.
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